| Warranty
All products that
cover under warranty condition as stipulated in the warranty card shall
be available for warranty from our store. Warranty do not cover any
physical defect, lightning strike or negligent by the user. Warranty
void if the products is found to have a physical defect. Customer is
requested to return back with a copy of original bill as prove of
purchase. Warranty claims shall normally be done within a period of 3
working days unless it involves manufacturing warranty replacement. If
warranty shall come from manufacturer then the actual time frame shall
be determine by manufacturer term and conditions.
Goods
Replacement Policy.
Defective goods or
wrong model of goods is accepted for replacement within 2 days from
purchase date provided it is return back in the original packing.
Products that come with manufacturing seal or manufacturing rapping will
not be replaced once the seal or rapping is broken, torn or tear off.
Refund
Policy.
Products return in
good conditions as stipulated under our Goods Replacement Policy shall
entitle to refund with 10% administrative charges or restocking fee.
Refund can only be done on selected products and will not be done for
special order products. Refund is only done when a suitable replacement
products is not available or else our goods replacement policy will
apply to any defective or wrong model of goods.
Goods Selling
Policy
Goods sold are neither returnable nor exchangeable unless its fall
within our Goods Replacement Policy or Refund Policy. Payment for all
transaction shall be in CASH term, Bank Transfer only.
Cheque payment is subjected to bank clearing before shipping of goods.
For further clarification on the above, please feel
free to contact
us
|
